We’re right there when it matters
As a valued service customer, we will provide routine maintenance for your systems at regular intervals to ensure it is in full working order. Whether we have installed the equipment for you or you are coming to us with legacy equipment, you will benefit from our excellent customer service and the peace-of-mind you get from knowing your building critical and life safety systems are in the best of hands.
Grey Matter Fire & Security Ltd. have one of the largest knowledge bases in the UK, with our engineers having the capability and network to support equipment from almost every single UK manufacturer including older and harder to source equipment ranges.
In addition to routine maintenance you will be able to contact us instantly in case of an emergency.
Our management team visit our customers regularly to ensure their expectations are being met and exceeded. Reassurance is an important aspect of security; all our customers know the people who look after their critical systems. In addition we routinely check that there haven’t been any significant changes to the building that would require a fire or security system update. We also keep our clients informed of any information/updates relating to equipment in their building. Prevention is always better than cure.
Upgrades and Extensions
All equipment has a natural life span, manufacturers discontinue equipment ranges, perhaps your building’s use has changed or maybe you want to benefit from the latest technology within the fire detection industry. This can be a costly and disruptive exercise.
Grey Matter Fire & Security Ltd. has expert knowledge with many years of experience in this critical field, allowing us to provide a solution that will meet your exact specifications and budgets. If you are one of our service clients we can provide you with staggered upgrades to the latest technology over a number of months (or even years for larger systems) with preferential rates.
We’ll help you budget accordingly, whilst fully supporting your old equipment and minimising disruption until the project is complete.